Owner

City of Richmond, California

Contact

Dan Duffield, Source Control Inspector

Engineer

George Elaro, Infrastructure Engineering Corporation

Systems

Collection network, treatment plant, pump stations

Why they chose it

Richmond was introduced to flowworks while working with Infrastructure Engineering Corporation, and what interested the City was that it is not flowmeter specific. The City runs meters from ADS, ISCO and Telog, and wanted its data in one place rather than split across whichever software came with each brand of meter or logger.

Being able to bring in outside data added to that. The City now tracks tidal influence using tide charts from NOAA alongside its own measurements — the kind of public source described on our integration page.

Sites across a collection network with live status
How it grew

From flow monitoring to the whole system

The relationship expanded well beyond the original scope. Richmond now imports SCADA data into flowworks alongside its treatment plant and pump station data, which is what makes complex alarms and notifications possible across systems that were previously separate.

Engineering and management staff have access to every flow monitor in the system and to the SCADA data from treatment plant operations, in one place. The City extended its contract with IEC for a further three years.

  • Meters from ADS, ISCO and Telog in one system
  • SCADA data imported alongside collection system monitoring
  • Treatment plant and pump stations on the same platform
  • NOAA tide charts as an external data source
  • Alarms built across systems that were previously separate

The result

Combined sewer overflow events and potential spills into local waterways are now identified through a more accurate system with alarming that warns City operations and engineering staff before problems occur rather than after.

Having a view of both the collection and treatment systems together gives staff better control during critical wet weather, and gives the City evidence for identifying and planning the capital projects that will remove I&I from the network.

“The use of FlowWorks offers near real-time data review of flow monitoring networks for decision makers to execute timely responses to critical events such as SSOs. It offers easy report generation for documenting these critical situations. It is a valuable budgeting and asset management tool with great flexibility and ease of use for multiple users.”
Dan Duffield, Source Control Inspector, City of Richmond, CA

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Distribution monitoring, and SCADA data alongside everything else.

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