One platform for collections and the treatment plant
The City of Richmond, California brought flow meters from three different manufacturers, SCADA data and public tide data into a single system — and now sees overflow risk before it becomes an event.
Owner
City of Richmond, California
Contact
Dan Duffield, Source Control Inspector
Engineer
George Elaro, Infrastructure Engineering Corporation
Systems
Collection network, treatment plant, pump stations
Why they chose it
Richmond was introduced to flowworks while working with Infrastructure Engineering Corporation, and what interested the City was that it is not flowmeter specific. The City runs meters from ADS, ISCO and Telog, and wanted its data in one place rather than split across whichever software came with each brand of meter or logger.
Being able to bring in outside data added to that. The City now tracks tidal influence using tide charts from NOAA alongside its own measurements — the kind of public source described on our integration page.

From flow monitoring to the whole system
The relationship expanded well beyond the original scope. Richmond now imports SCADA data into flowworks alongside its treatment plant and pump station data, which is what makes complex alarms and notifications possible across systems that were previously separate.
Engineering and management staff have access to every flow monitor in the system and to the SCADA data from treatment plant operations, in one place. The City extended its contract with IEC for a further three years.
- Meters from ADS, ISCO and Telog in one system
- SCADA data imported alongside collection system monitoring
- Treatment plant and pump stations on the same platform
- NOAA tide charts as an external data source
- Alarms built across systems that were previously separate
The result
Combined sewer overflow events and potential spills into local waterways are now identified through a more accurate system with alarming that warns City operations and engineering staff before problems occur rather than after.
Having a view of both the collection and treatment systems together gives staff better control during critical wet weather, and gives the City evidence for identifying and planning the capital projects that will remove I&I from the network.
“The use of FlowWorks offers near real-time data review of flow monitoring networks for decision makers to execute timely responses to critical events such as SSOs. It offers easy report generation for documenting these critical situations. It is a valuable budgeting and asset management tool with great flexibility and ease of use for multiple users.”
More customer stories
City of Kimberley, BC
Monitoring and alarming at a fraction of the cost of the SCADA they had priced.
See it on your own system
A demo runs on your sites and your history. Bring the problem you have not been able to solve easily.